AGAT SOFT

Telephony in today's world is one of the essential elements of any company regardless of its activities. For example, the company has a new product, which should be notified as far as possible to all its customers. That's where the Sprut-Inform warning system by AGAT SOFT will come in handy. The quality of the solutions offered by the system is evidenced both by its twenty years of experience and a number of awards and certificates. The company's clients are such serious institutions as the Federal Security Service of the Russian Federation, Alfa-Bank, the State Duma of the Russian Federation and others. The company manufactures office PBXs that allow entrepreneurs to enjoy all the benefits of IP telephony. This will be appreciated by the company's secretaries, sales department and employees from the technical support service. For example, the service can distribute calls between free employees, and in case of employment of each of the employees puts a call in a queue until one of the operators is free. Also, if it is a technical support call, the client can choose the subject of the call that interests him.

In addition, the company offers a variety of solutions for recording telephone conversations. With its software you can set up automatic recording of telephone calls to different digital media. And you will not only get the record itself, but also all the comprehensive information about the call: the date of the call, its duration, subscriber number, and so on. The received information can be processed through the same software or their web service. It should be noted that the recording of telephone conversations is an essential tool for all those involved in marketing, sales and service. Thus, thanks to it, you can identify weaknesses of your employees in contact with customers, and at the same time analyze the needs of the latter. The same is true for bank employees and supervisory services. And you can get access to all information even from your mobile phone via a special web application. However, a company offering this kind of services cannot but sell related equipment, so in its catalog you will definitely find recording systems with microphones.

The products offered by the company also perfectly cope with alerts by SMS. This service has a very wide range of applications: for example, companies providing services can inform their customers about new offers. The SMS alerts can also be used by organisations organising surveys or lending institutions. To this list you can add dispatch services of stations and airports, informing people about any changes in the work of the above-mentioned authorities. And, of course, alerts via text messages are an excellent way to advertise a product or service. In short, it is very difficult to overestimate the work of the company: it is indispensable for any business. All mentioned in the article can noticeably increase both the number of sales and the overall quality of work of your company's staff. It is necessary to notice that employees of "AGAT SOFT" actively go to meet the clients and give them free support, consulting those on all their interesting questions.